Business Coaching
"Helping you achieve your goals and aspirations while enjoying the journey."
At Lovegrove - Focus on Business, my coaching services are designed to empower you and your business. My expertise and personalised approach will help you develop effective strategies, improve operational efficiency, and foster a culture of continuous improvement.
Whether you’re looking to enhance leadership skills, streamline processes, or drive growth, my business coaching will equip you with the tools and insights needed for lasting success. Let’s work together to unlock your business’s full potential and achieve your goals.
Executive and Business Owner Coaching
The coaching process I use has been developed by myself from both Evercoach and Global Team Coaching Institute training, years of experience, and authors Patrick Lencioni, Simon Sinek, and Jim Collins.
We build a strategic plan along with documenting their personal goals and aspirations from both a short term and longer term perspective.
We develop a coaching agreement and start each session with an update on what has been going on in their lives outside of work - after all, this is why most of us are in business.
We identify key focus areas, and come up with specific actions within each focus area, some of which are worked on before the next session.
Sessions are ended with a review of the key actions to focus on for the next few weeks, and a review of how the session went and what we could both do better.
A key focus of our coaching sessions is a forward focus - where are we going and how do we get there?
I prefer to meet with clients in my office for individual coaching, as this gets them away from their normal work environments and allows them to focus on the bigger picture direction and strategy, rather than daily operational issues.
Strategic Planning and Goal Setting
Develop a Plan
I work with clients and their teams on developing or updating their Strategic Business Plan so that it is reviewed regularly and becomes part of their everyday decision making.
Vision, Purpose and Aspirations
This includes the development of an inspirational vision and purpose, along with the business owner's personal long term goals and aspirations.
Monitor and Review
We monitor the progress of their strategic direction, ensuring objectives are achieved and operational changes are made early where targets are not being met.
Leadership Team Coaching
To be really successful an owner/leader needs a high performing team around them. In many businesses this is not the case, so I have the skills in Leadership Team Coaching based on over 30 years of research into developing high performing teams, using team coaching models developed by Professor Peter Hawkins and Professor David Clutterbuck. The Systemic Team Coaching 5 Disciplines model helps teams identify their key stakeholders, and investigates how well they:
Understand their stakeholders’ expectations and requirements - Commissioning
Understand their individual and team roles and responsibilities, including their collective vision and purpose - Clarifying
Work together as a team to deliver the team vision and purpose - Co-creating
Are engaged with their stakeholders - Connecting, and
Are continually learning and sharing ideas as a team - Core Learning
The team coaching process involves Scoping, Inquiry, Development, Execution, and Review phases, including talking to and surveying each of their stakeholder groups to see how well the team performs in each of the areas above from that particular stakeholder’s perspective.
The team then meets with me to review this information and agree on a coaching and development plan for the next 6 to 9 months to improve their performance in the agreed areas. I would then work with the team both collectively and individually on making the desired improvements sustainably so they continue after the coaching programme is complete.
Lean Manufacturing Consulting & Coaching
Identify and Train
The identification of waste is where I start. Then I coach and train teams to identify waste and eliminate this waste.
Improvement Culture
I set up Continuous Improvement (CI) teams with a representation across the business, to lead a continuous improvement culture, so that every person is looking for those few seconds they could save each hour and day. Workshops where we use Lego to demonstrate how much faster you can go by removing waste, having product ready when needed, minimising movement and transport, planning the workflow, and having clear instructions. Most teams are blown away by how much faster they can go when they get all these things right.
Track Progress
I encourage the use of an electronic project planning board like Trello or MS Planner, so team members from across the business can see where improvement ideas are at, and track their progress. Visual ideas boards for capturing ideas, and displaying results are used to get the team’s buy-in and increase their awareness of the results of the small improvements made every day.
About Mark
Mark has worked in key leadership roles across a wide range of industries. Having completed an engineering degree, he has built on this base and been instrumental in steering many businesses to growth and prosperity.
Mark also completed training as a business and team coach and more recently completed his qualifications to become a business broker. He has strenghts in business coaching, team leadership, strategic planning, lean manufacturing & productivity improvement and succession planning and ownership transitions.
Mark has clients ranging across many sectors from technology, communications, design and marketing, sign writing, manufacturing, joinery, engineering and transport.
Mark is based in Rotorua where he and his wife have raised their family. He is a Christian and his faith in God underpins his genuine desire to help people achieve a happy and fulfilled life. Mark and his wife enjoy the natural outdoor environment on offer in Rotorua, and the Bay of Plenty and New Zealand.
Values
Openness
Transparency
Honesty
Respect
Empathy
Mark displays these values through ongoing learning and development, hard work and commitment. He is passionate about supporting and encouraging his clients and their teams to reach their full potential.